Introduce yourself in few lines.
I graduated with a Master 2 of “Hautes Etudes en Assurance” (HEA) from the “ Institut National Polytechnique Félix Houphouët Boigny” (INP-HB) in Yamoussoukro, Côte d’Ivoire, Option Actuarial and Risk Management.
I held my first position in an insurance brokerage company as an Account Executive in 2018 before joining the OLEA CI adventure in 2019.
On weekends, I practice for about 30 minutes of endurance running.
I also volunteer with a group of friends. We collected nonfood items (clothes, shoes, soaps...) for the St Camille Center in Bondoukou, a mental health treatment center also ensuring their reintegration into the society after recovery.
How did you join OLEA ?
I knew OLEA in April 2019 through a schoolmate who worked there. I immediately let him know my desire to be part of this team that almost all actors of the Ivorian market were talking about. When the opportunity came up, I did not hesitate to apply as a Production Manager.
I joined OLEA as a Production Manager in October 2019 before taking the position of Network Country Manager in January 2021.
What is the role of the Network Country Manager for an OLEA subsidiary?
The function of Network Country Manager (NCM) is a great job for anyone who is passionate about technical, commercial and international partner relations.
The NCM is the guarantor of the quality of service of the OLEA group. His mission is to manage the setting up of the business (new or renewal), to ensure that the contractual documents are issued in accordance with the instructions received from the Coordination team or the international broker partner with whom he works in concert.
He must also ensure that the business software is updated and that the extranet is available to partners.
The Network Country Manager is the key to the success and durability of an international program.
On a personal level, how do you approach your job?
For this position, it is important to have a background in Insurance, Reinsurance, Finance and to have the skills of a commercial. So I combine my basic training with a salesman's hat for customer meetings. I interact daily internally with all departments (Finance, Production and Claims). I meet twice a year with all customers based in Côte d'Ivoire (I have about 60 international clients).
This position requires reactivity, organization and rigor. For example, I had to manage in 48 hours, the request of a partner broker who wished to set up insurance policies for a major international hotel company with several offices in Côte d'Ivoire. In this time frame, without any contact from the client, we had to collect the technical information, find the right contact information about the client and contact the insurers to get the best offers before the effective date of the policies.